Contemporary information and wayfinding design often disregard the changing personal circumstances and mental state of the user. This paper explores concepts and methodologies in user interface (UI) and user experiences (UX) design to increase retention and memorisation through a focus on the recipients’ individual context, mental state and abilities. In an emergency, visual perception and situational awareness may be restricted due to the impact of sensory systems (panic, tunnel vision or limited motor skills), thus calling for a linear course of action to enable the user to concentrate on the task at hand. An applied research project will be shown as an exploration of these issues. Floodscape is a mobile application designed to educate its user about inundation zones resulting from a tsunami in their communities.