Pets and other animals can act as a protective factor in an emergency if we leverage design to communicate more effectively. A new prototype website does just that.
This guidebook presents the contents of the first Design Network for Emergency Management (DNEM) workshop on Design for emergency management. Intended for emergency managers and other interested parties, this guidebook provides an easily accessible overview of visual language, iconography, cognition in emergencies, rapid prototyping, evaluation and ethics.
Each of these topics warrants a full book and course in its own right, and neither the workshop nor this guidebook can do justice to the breadth and depth of these subjects. However, we aim to introduce you to some key ideas, and provide you with easy-to-use tools to incorporate these design concepts into your day-to-day work.
Disaster preparedness is key to coping and adaptation during the immediate aftermath of a natural hazard, but the majority of those at risk do not feel prepared. In this participatory action research we investigate the use of a participatory design approach to increase disaster preparedness around Turrialba volcano, Costa Rica. We present a case study of two ideation workshops and explore the process, outcomes, challenges and opportunities during ideation. Socio-cognitive dimensions, specifically risk and responsibility transfer, appear to be important factors influencing the uptake of self-protective measures. Challenges in workshop facilitation were of a human, cultural and resource nature. However, the overall process was successful with participants showing indications of empowerment and a number of pressing design opportunities identified.
Visual-information design is capable not only of delivering messages to its viewers, but also of enhancing services that structure and represent concepts. This approach is a way to merge aesthetics and functionality into one design practice for fully meeting users’ needs and satisfactions. From this design perspective, information that people will visualize should be accessible and understandable. Information satisfying these two criteria would have meaningful content that is self-explanatory enough to spark users’ interest in seeing the information, to complement users’ ability to understand it, and possibly to inspire the users further. That how to make the visual-information to be qualified falls not only onto the real practices, onto the general design theory that serves to enhance the visual-friendly nature of content for users, but also onto the understanding targeted users. Understanding your targeted users is the backbone of design processes from the very beginning to the end. This article addresses the preliminary stage in a robotic service and marketing experiment, where as to understand users’ experience from their outer indication (behavior and reaction) and inner gain (information learned and perception). With visualization processes, information design solution, and Kolb’s Learning Style, we defined (a) goal-oriented, (b) pioneer, (c) observer, and (d) risk-taker four user types. Those definitions and discussions provide important references for visual strategy development. As design rests on the processes of problem solving, user study rests on the processes of observing and understanding users for their needs, expectations and satisfactions. Aside from the information-design and commercial-design theories that can guide designers to ensure the representations are usable, legible and understandable, the user study can fill the gap in the theory and practice. It can also avoid the ambiguity of design details for sparking users’ interest in access the interface and for inspiring them to activate further interaction.